Customer Service

Having accepted the mission to replace my ancient and ailing fridge-freezer, I was forced to avail myself of an infrequently used retailer.  The reason?  My usual stores of choice have closed down.

Venturing out (with right hand man/son for support), I was stunned by the incredible quality of support and service given, unasked.  The whole experience from selection to delivery was delightful.

Mentioning my experience to colleagues at work, I was struck by the wisdom of one individual who, whilst sadly shaking her head, retorted to our group, “How tragic that we are all so interested and excited because people have done their jobs properly.”

What a difference it would make if we all just fulfilled our responsibilities and obligations properly.

iammother